Store Link Not Working?
Your browser may be configured in a manner that does not work with the Rakuten program. If so, you may have trouble logging in or reaching our merchant sites. Below are some steps that you can take to adjust the settings of supported browsers to avoid these problems.
Supported browsers:
Internet Explorer (IE), versions 9+
Internet Explorer (IE), versions 7, 8
Firefox, versions 15+
Chrome, versions 21+
Safari, versions 4+
Internet Explorer (IE), versions 7, 8
Firefox, versions 15+
Chrome, versions 21+
Safari, versions 4+
Internet Explorer (IE), versions 9+
Step 1: On the Tools dropdown menu, select Internet Options.
Step 2: In the Internet Options dialog box, click the "Security Tab". Move the Security slider to "Medium-high" and click OK.
Internet Explorer (IE), versions 7, 8
Step 1: On the Tools dropdown menu, select Internet Options.
Step 2: In the Internet Options dialog box, move the Security slider to "Medium-high" and click OK.
Firefox 15+
Step 1: PC users, select Options from the Firefox dropdown menu. Mac users, select "Preferences."
Step 2: Click the "Privacy" tab on the tool bar, select "Use custom settings for history"
Step 3: Click "Exceptions", enter www.rakuten.ca and click on "Allow".
Step 4: Close the window and then click OK.
Chrome, versions 21+
Step 1: On the Chrome menu, click Settings. Click on "Show advanced settings..."
Step 3: Under "Cookies" click the manage exceptions..." button
Step 2: Under "Privacy" click the "Content settings..." button.
Step 4: Enter "rakuten.ca" with "Allow" and click OK.
Safari, versions 4+
Step 1: On the Safari menu, click Preferences.
Step 2: Under "Block Cookies" select "Never" or "From third parties and advertisers."
