Help Center

Rakuten Button

What is Rakuten Button and why is it so awesome?

Rakuten Button is a browser extension that does all the work for you!

• You’ll never miss Cash Back again: Rakuten Button automatically alerts you when Cash Back is available at participating merchants.
• It saves you time: You can now earn Cash Back at your favourite stores without visiting Rakuten.ca first.
• You don’t miss deals: It pulls the latest coupons and sales for stores you’re shopping.
• Search features are integrated with Google, Yahoo, and Bing: Looking for a new pair of shoes? Search for “shoes” in your preferred browser. Rakuten Button will allow you to see the list of Rakuten search results, complete with Cash Back amounts right there.

Get started by downloading it here.

How can I get the amazing Rakuten Button?

You can get Rakuten Button in just a few easy steps. Click here to get started. Need installation help? Click on your browser to see instructions: Chrome, Safari, Firefox & Edge.

Is Rakuten Button available for all browsers?

Rakuten Button is available for the Chrome, Safari, Firefox and Edge browsers.
Currently Rakuten Button is available for the following browser versions:

• Chrome version 48 and above

• Safari version 12 and above on macOS version 10.13 and above

• Edge all versions

• Firefox versions 51 and above

How can I tell if I'm earning Cash Back on my purchases?

You can view your pending Cash Back and Cash Back history on the My Rakuten tab from Rakuten Button. You can also visit Rakuten.ca to see recently created shopping trips. If you have questions, go ahead and send us an email.

Will I earn the same Cash Back amount shopping through Rakuten Button?

Absolutely! Rakuten Button simplifies the Rakuten shopping experience. You’ll earn the exact same amount as if you were shopping directly from Rakuten.ca every time.

Why does Rakuten Button function differently at some stores?

Rakuten offers Cash Back at over 750 stores. They all have different requirements for Cash Back notifications. To adjust those Cash Back notifications for particular stores, click on 'Settings' in your Rakuten Button browser extension.

Is Rakuten Button safe?

Not only is it safe, it’s super smart! Rakuten Button does not add spyware or malware to your computer, and it can be uninstalled at any time. We think you’ll wonder how you’ve lived so long without it.

I share my computer, how do I change users to make sure I get Cash Back in my account and not theirs?

Switching users is easy! Just click the "Not you?" link on the "My Rakuten" tab. This will log out the current user so a new user can sign up or log in.

How can I remove Rakuten Button?

Chrome: To disable Rakuten Button, right click on Rakuten Button, click "Manage", and then uncheck the "enabled" box for "Rakuten Button". To remove Rakuten Button, right click on Rakuten Button and click "Remove from Chrome".

Safari: To disable Rakuten Button , click on "preferences" and navigate to the "extensions" tab. Then uncheck the "Enable Rakuten Button" box. To remove Rakuten Button, click on "preferences" and navigate to the "extensions" tab. Then click the "uninstall" button.

Firefox: To disable Rakuten Button , go to Tools > Add-ons > Select "Rakuten Button" and click "Disable". To remove Rakuten Button, select "Remove" in the same list.

Does Rakuten Button have any special terms and conditions?

You are agreeing to the End User License Agreement when you install the Button. Click here to read the EULA and the Third Party Software Notices And Information.